Transforming Administrative Workflow with Generative AI 

Healthcare administrators and their teams face daily frustrations with fragmented, disconnected systems that hinder patient engagement and revenue cycle management. 

According to Deloitte, up to 20% of healthcare practice and system revenue is lost due to a lack of data access, inability to generate insights and inefficiencies.  What if a generative AI agent could help you reclaim half of that lost revenue and accelerate growth?

At PromptWrx, we believe accessing data in healthcare should be as intuitive as having a conversation. Our AI-powered Natural Language Conversational Interface enables administrators to interact with data, access real-time cross-platform insights, automate tasks, and make better-informed decisions effortlessly, without leaving their primary system.

Empowering Administrative Teams

Maria, a key member of the revenue cycle team, shared her challenges with us:

1. Making Technology Work for Me: 
   • “I need technology that works for me, not against me. With thousands of patients, I struggle to quickly pull up benefits information, see balances, or create personalized payment plans. I’m wasting valuable time trying to navigate fragmented systems.” ​
2. Insurance benefits and claims: 
   • “Fragmented systems make it impossible to quickly answer benefits questions for patients and clinicians. For example, helping patients navigate financial responsibility is no easy task. I also need better tools to prioritize and automate claims for appeal to keep our reimbursements high and denials low.”
3. Getting Actionable Insights: 
   • “Reporting feels like a constant uphill battle with data spread across multiple systems. I spend too much time looking for retrospective data, when what I really need are insights that drive proactive decisions.”

How do we help Maria?

1. Technology That Works for Her: 
   • With a conversational interface integrated seamlessly into existing systems, Maria can simply ask, “Show me rejected claims for appeal” or “Pull up this patient’s financial summary.” – PromptWrx delivers the information instantly in one easy-to-use platform – no more navigating fragmented systems.
   • PromptWrx AI learns and adapts to the user’s behavior and not the other way around, including frequently used prompts. 
2. Practice Insights: 
   • PromptWrx connects real-time data from revenue cycle systems, scheduling platforms, EMRs, and external sources like EDI gateways. Maria has instant, easy access to patient benefits, balances, claims, and costs, enabling her to create personalized payment plans and answer financial questions effortlessly.
3. Task Automation: 
   • Tasks like billing, coding, and generating pre-filled forms are handled automatically. 
   • PromptWrx even sends reminders and notifications to patients, clinicians, and staff, freeing Maria from repetitive manual work. 

What does this mean for Maria ?

• >20% time savings: Maria can reallocate hours spent on administrative tasks to higher-value practice support.
• Driving Growth and Profitability: With rapid access to insights, Maria can help reduce claim denials, prioritize appeals, and contribute to the financial health of the practice.

AI-Powered Companion

PromptWrx revolutionizes healthcare operations by integrating advanced AI models into existing workflows. Built on a robust Generative AI data fabric architecture, our platform offers:

• Natural Language Conversations & On Demand Analyst: Ask complex questions and receive actionable insights instantly.
• Seamless Workflow Integration: Embedded directly into practice management systems PromptWrx fits seamlessly into existing administrative tools.
• Automated Insights & Agents: Generate patient financial summaries, revenue cycle reports, claims opportunities, and more.  Automate actions with generative AI agents.
• HIPAA-compliant Real-Time Data Access: Search, retrieve, analyze, visualize and converse with your data, no analyst required.