Reducing Provider Burden with Generative AI

Healthcare providers face significant challenges with non-clinical administrative tasks that extend their workdays into after-hours. Preparing for the next day, resolving insurance or billing issues, and managing inbox items often consume time that could otherwise be spent on patient care or personal life, accelerating burnout. These inefficiencies not only affect provider well-being but also have downstream impacts on operations, revenue, and patient satisfaction.

At PromptWrx, we believe administrative workflows should be intuitive, fast, and seamless. Our AI-powered Natural Language Conversational Interface empowers healthcare providers to tackle non-clinical administrative tasks effortlessly, allowing them to focus on what matters most—delivering exceptional care.

Empowering Orthopedic Specialists 

Justin, an orthopedic hand surgeon, outlined key challenges during our interview:

1. Technology That Works for Me:
   • “I need technology that works for me, not the other way around. With 50 patients a day, I need a holistic, clear, consolidated summary for each one to include medical history, lab, imaging results, and procedures prior to the visit. This allows me to focus on my patients during our limited time together instead of wasting energy navigating rigid systems, hunting for information.” ​
2. Access to Critical Information:
   • “When I’m researching treatment options with patients, I need to quickly access personalized information about procedure costs, coverage, and alternatives. Right now, fragmented systems slow me down, forcing me to piece together data to prepare for patient visits. It’s both frustrating and inefficient.” 
3. Time-Consuming Administrative Tasks:
   • “After seeing 50 patients in a day, I spend several hours at home searching for the correct billing code or working through authorizations, often late into the night. I’m often wasting at least 20% of my time on unnecessary tasks like these.”

How do we help Justin?

1. 1. A companion designed to make his life easy:
      • PromptWrx integrates seamlessly within the EMR, allowing Justin to prepare for the next day using natural language in his primary system while pulling and synthesizing data from internal and external sources. As a result, he can review all relevant data through a single, simple interface that adapts to his workflow. 
   2. More time to do what he loves:
      • With patient-specific insights at his fingertips and an intelligent companion, Justin can reduce the time he spends each night preparing for the next day, freeing up hours, reducing burnout.
   3. Task Automation:
      • Tasks like generating pre-filled consent forms, responding to routine messages, dealing with insurance issues and sending reminders are handled automatically, enabling Justin to spend more time focusing on the things that matter.

The Results for Justin’s Practice

• 30%+ Time Reduction in Pajama Time: Freeing up hours spent on administrative tasks and preparation, reducing burnout. 
• 20% Reduction inInsurance Issues: A companion with access to the latest information and a deep insurance knowledge base leads to better results with less effort.
• Improved Patient Satisfaction: Better preparation and more rest leads to better visits and higher patient satisfaction.

AI-Powered Companion

PromptWrx revolutionizes administrative efficiency by integrating advanced AI models into existing workflows. Built on a robust Generative AI data fabric, our platform simplifies and automates the burdensome tasks that drive pajama time. Key features include:

• Next Day Preparation: Generate patient summaries, get ready for appointments, research cases and hit the ground running each day without hours of preparation. 
• Insurance Tasks: Streamline tasks including appeals, billing, prior authorizations and more while automating coverage research, shortening the time to approval.
• Inbox Simplification: Manage and prioritize messages effortlessly.  Create tasks summaries, generate responses and coordinate with ease.  
• Automated Task Execution: Reduce the effort required to schedule follow-ups, send reminders and more using an intelligent companion agent.