Healthcare payments are broken

Every year, healthcare providers lose billions – up to 20% of their revenue – to hidden “swipe fees” buried deep in outdated and manual billing practices, claim processing, and endless loops. We founded PromptWRX to fix this problem.

Our Mission

PromptWRX was launched by healthcare industry insiders who experienced firsthand how traditional claim processing and payer complexities drain provider resources. Our founders, previously led transformative projects at the nations leading health plans, gaining intimate knowledge of how payers work.

Driven by the vision of rebuilding healthcare’s financial infrastructure, our team brings together healthcare veterans, AI technologists, and revenue cycle experts committed to creating a more efficient, transparent, and fair system.

Healthcare deserves better. Join us in making the change.

Guiding Principles

At PromptWrx, our principles are rooted in the personal values that define us as both professionals and individuals.

Always Do the Right Thing

In every decision, we commit to doing what’s right. Integrity is our compass, guiding us to build trust and long-term relationships.

Push The Boundary

To enact large scale change, we believe you must push the boundaries of what is possible. You must be willing to challenge the status quo and move beyond.

Stay Nimble

Speed is of the essence. We act with urgency, adaptability, and flexibility.

Honesty and Transparency

Open and honest communication is critical, even when challenges arise. Transparency, even when the news isn’t positive, ensures clarity, fosters progress, and builds stronger connections.

Empathy

True understanding starts by stepping into someone else’s shoes and seeing the world from their perspective. This empathy drives us to create solutions that truly make a difference.

Leadership Team

John Utz – Co-Founder and CEO
A seasoned healthcare leader, John brings expertise in driving the use of digital innovations in healthcare. With over a decade of experience working with artificial intelligence in healthcare, John has deployed AI products and solutions for some of the largest health systems and payers – including the successful use of generative AI. With a focus on product strategy and deployment, he is committed to creating solutions that deliver simplification, efficiency and improved patients outcomes.

Vio Balanoiu – Co-Founder and COO
A seasoned technology leader with over 20 years of experience in digital transformation across startups and corporate environments. With a proven track record in scaling AI-driven healthcare platforms and leading startups to successful exits, Vio excels at aligning people, processes, and technology to drive operational excellence and solve complex challenges.